Document downloads unavailable
Major incident
CareHQ App
2026-07-16 10:06 BST
· 3 hours, 16 minutes
Updates
Issue
July 16, 2026 · 10:06 BST
Document downloads are currently unavailable within the platform. The issue was caused by an upgrade rolled out during maintenance last night.
We have identified the cause and are working on resolving the issue ASAP.
No documents have been lost, this is a temporary connectivity issues. It is still possible to upload documents.
← Back
CareHQ