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  • Incident & maintenance history
2025-06-16 BST
Issue sending emails
2025-01-11 GMT
System upgrade from 2025-01-11 21:08 GMT to 2025-01-12 00:00 GMT
2024-12-07 GMT
Maintenance from 2024-12-07 18:00 GMT to 2024-12-08 00:00 GMT
2024-10-17 BST
Email delivery from CareHQ is delayed
2024-08-16 BST
Service CareHQ API seems to be down
2024-05-13 BST
Email issue
2023-05-31 BST
Degraded performance
2023-05-21 BST
Maintenance window for updates from 2023-05-21 21:00 BST to 2023-05-21 22:00 BST
2023-03-20 GMT
Intermittent connectivity
2022-10-10 BST
File uploads and PDF downloads unavailable
2022-09-19 BST
Maintenance underway from 2022-09-19 23:59 BST to 2022-09-21 09:38 BST
2022-08-11 BST
Public website SSL cert showing as out of date
2022-07-21 BST
Intermittent issues sending automatic reminder SMS messages to care seekers
2022-04-06 BST
Connectivity issues
2021-11-22 GMT
Email being delayed
2021-10-13 BST
OVH server outages
2020-03-30 BST
OVH server outages
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